Dayrak

@DarrenWhite99 Apart from activating this monitor, activated "LT - New Computer Detected* ". I receive a list of every device ( phones, some network devices and some number) how can i explain to this monitor to return only ( computers) which has been connected to the network.

@DarrenWhite99 Hi Darren, I had some inactive agents in my list which causing some issue specially at the time of report for ( monitoring patches and etc). my strategy was to awaken them to update the agent or delete them. I did run "Push ConnectWise Automate to Domain" against DC and after that run Cleanup inactive agents >90 days. As a consequence some devices become retired and I realized that part of those devices are in production environment and we need to have screen connect access and also need have them monitored. Any suggestion is highly appreciated. Kind regards, Dayrak