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Found 5 results

  1. We have a number of clients who boot up Azure VMs either on-demand or on a specific schedule for specific reasons (cost, security, dr, etc). Anyone has similar scenarios and found a solution on how to monitor these to make sure they are online/offline when they should be. The built-in default offline servers monitor does not cut it (as well as does not work properly to close tickets when server is back online). Any thoughts or solutions would be greatly appreciated. Thanks, Kevin
  2. So, you're here because tomorrow 1 months time on 1st September you're going to lose a bunch of Automate agents due to TLS 1.2 compatibility. https://docs.connectwise.com/ConnectWise_Automate/ConnectWise_Automate_Supportability_Statements/Supportability_Statement%3A_TLS_1.0_and_1.1_Protocols_Unsupported So there's some measures that while not foolproof, I whipped up in a couple of hours yesterday to at least get a good head start on sorting these devices out. 1) 2 Searches, one that identifies Vista and below that will be gone no matter what you do, and one that identifies your Wind
  3. Hi Everyone, Here at Automation Theory we think access to the Automate database is very import for every Automate admin, along with some basic statistics for monitoring database load and what the app is doing with the DB (and that you shouldn't have to pay for it!). We're excited to announce the launch of a FREE plugin we call Database Commander. It shows important MySQL load/performance demographics and has a query editor, complete with table name autocomplete and syntax highlighting. Features: Live MySQL load and performance data Syntax highlighting
  4. I'm using the "Custom Tray Menus" as the building blocks for a plugin i'm wanting to make to have a better interface for creating new tickets. Before i spend my time creating a pretty form asking the relavent questions to the user i wanted to check i can create a test ticket from the try but am struggling. Has anyone got any ideas? The create ticket examples use an interface that i think is only avaiable as a controle center plugin and not a remote agent plugin. I'm not seeing an obviouse interface to create tickets from the ITrayHost.
  5. I’d like to setup alerting on server performance, such as high CPU/memory usage. I’ve created an internal monitor which does this, but it obviously picks up all spikes. Is there a way of alerting only if the cpu/memory usage is excessive for over 5 minutes? This way avoiding just momentary spikes... Any ideas would be greatefully received 😊
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